GENERAL AND ORDERING INFORMATION

• In order to avoid misunderstanding, please be sure to list catalog number, complete item description, exact quantity, surface finish and marking instructions.

• Please mark all confirming orders as "CONFIRMING" to avoid duplication and unnecessary charges.

• All orders are shipped F.O.B. from Sialkot-Pakistan.

• Customs brokerage fees and duty, if applicable, become the responsibility of the customer.

• Customer takes legal possession as soon as merchandise is delivered to a common carrier.

• Our regular payment terms are advance or L/C.

RETURNS AND CREDITS

• Used instruments are not returnable for credit.  If you wish to return an unused instrument, please contact Cornerstone Corporation for authorization before doing so.

• Any returns not authorized in advance will be rejected by our shipping department and returned at your expense.

• Instruments must be returned in their original packing, and shipping charges must be prepaid.

• Any unused instrument returned without its original packing may be subject to a 25% restocking charges.

• The invoice number and reason for return must be indicated.

• After examination, defective instruments will be immediately replaced at no Charge.

• Instruments ordered in error and returned for exchange may be subject to a 25% restocking charge, plus the shipping charges originally incurred.

• Orders for custom-made instruments are non-cancelable, non-returnable and non-refundable.

• Exceptions:  Sterile packaged items cannot be accepted for return unless they are defective, in which case the Cornerstone Corporation will replace them.